Process Executive – Voice Job in Chennai | International Voice Process | Nooph

Customer Support / BPO
September 2, 2025
Full Time
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Job Description

Job Title: Process Executive – Voice (International Voice Process)
Location: Chennai, India
Experience Required: Minimum 6 months in US/UK Customer Care Support
Division: International Voice Process

About the Role

Nooph is hiring on behalf of our client for the position of Process Executive – Voice in Chennai. This role involves handling inbound & outbound calls, assisting customers with their queries via phone and email, and ensuring a high standard of service delivery. If you have strong communication skills and experience in international customer support, this opportunity is for you.

Key Responsibilities

  • Handle inbound & outbound calls to resolve customer concerns.
  • Manage customer queries through email communication.
  • Collect, validate, and evaluate data from internal tools to ensure accuracy.
  • Deliver exceptional service for international clients via calls and emails.
  • Follow process guidelines, compliance, and data security policies.

Eligibility Criteria

  • Graduate in any stream.
  • Strong English verbal & written communication.
  • Minimum 6 months of experience in US/UK customer care support.
  • Flexibility to work in 24×7 rotational shifts.

What We’re Looking For

  • Strong communication with active listening.
  • Analytical and problem-solving skills.
  • Quick learner with adaptability.
  • Ability to prioritize and manage time effectively.
  • Detail-oriented and customer-focused mindset.

Benefits & Perks

  • Competitive salary.
  • Health & medical insurance.
  • 5-day work week (2 weekly offs).
  • Cab facility for comfortable travel.

Apply Now
Send your CV to careers@nooph.in
or contact us at +91 9406600635.
Visit: www.nooph.in